Twenty years leading enterprise IT, including cybersecurity, infrastructure, governance, and transformation, now brought to municipalities, businesses, and mission-driven organizations.
20
years of enterprise IT leadership
DBA
Doctor of Business Administration
Doctoral manuscript
Organizational Preparedness for AI-Enabled Decision-Making and Governance
NIST- and HIPAA-informed practices · Child welfare and human services experience
A full-service technology partner
From the boardroom to the help desk to the code
Most organizations juggle a strategy consultant, an IT provider, a security vendor, and a developer who never talk to each other. We bring all of it under one accountable partner.
Advise
Executive and vCIO leadership, technology strategy, AI readiness, and transformation planning for leaders who need clear answers.
Executive & vCIO LeadershipSenior technology leadership, plus interim and contingent CIO coverage.
Digital Transformation & StrategyAssessments, roadmaps, IT transitions, and workflow redesign.
AI Readiness & GovernanceReadiness assessments, AI policy, Copilot readiness, and executive workshops.
Enterprise ArchitectureSystems integration, cloud strategy, and technology lifecycle planning.
Project & Program LeadershipExecutive project leadership, PMO development, and recovery of stalled initiatives.
Leadership Advisory & CoachingStrategic planning, organizational alignment, and change leadership.
Protect & Manage
Managed IT, help desk support, cybersecurity, and Microsoft 365 and cloud management that keep your people working and your data safe.
Managed IT & Help DeskDay-to-day user support, monitoring, patching, and onboarding.
Cybersecurity & ComplianceEndpoint protection and EDR, risk assessments, and NIST and HIPAA readiness.
Cloud, Microsoft 365 & LicensingMicrosoft 365, Google Workspace, Azure, SharePoint, and license management.
Infrastructure, Network & VoIPNetworks, phones, hardware, and device management.
Business Continuity & Incident ResponseBackup planning, incident response plans, and recovery readiness.
Governance & PolicySecurity policies, data governance, and SaaS governance.
Build
Custom software, workflow platforms, and purpose-built SaaS like HeartBridge and AlignIT Pro, designed around how your organization actually operates.
Custom Software DevelopmentWeb and mobile applications designed around how your teams work.
Operations & Work Order PlatformsService requests, work orders, scheduling, and field operations.
Event & Association ManagementPurpose-built platforms delivered in phases.
Workflow Automation & IntegrationsConnect the systems you already use and remove manual steps.
Software PlatformsHeartBridge for behavioral health and child welfare, and AlignIT Pro for MSPs.
Ongoing Support & MaintenanceHosting guidance, updates, and enhancements after launch.
A lot of technology consulting sounds good in meetings and falls apart in operations. The same team that helps you set direction also supports your users, secures your systems, and builds your tools. Nothing gets lost in a hand-off.
Enterprise-level thinking without enterprise-level overhead
Local government
IT transition roadmaps, infrastructure, phones, and long-term planning.
Trades & field services
Ongoing support, security, and licensing under one partnership.
Youth & family services
Executive technology leadership and operations platforms.
Events & associations
Custom management platforms, built in phases.
Small & mid-sized business
Managed IT and cybersecurity that scales with you.
MSPs & IT teams
One platform for supporting multiple organizations, subsidiaries, or departments.
01
Conversation
02
Assessment
03
Roadmap
04
Implementation
05
Ongoing partnership
Our software
Platforms built from real operations
When the right tool doesn't exist, we create it. Our platforms come from the same operational experience behind our services, and they are developed and supported directly by Mr. IT & Associates.
HeartBridge
Behavioral health & child welfare
Software built for the people who care for families
A platform for behavioral health, family services, and child welfare organizations, from a team that has led technology inside those systems.
HeartBridge EBP: evidence-based practice management that works offline in the field
HeartBridge CFMS: child and family case management Coming soon
One connected record per family, from referral through follow-up
The operations and client management platform for MSPs and IT teams supporting multiple organizations, subsidiaries, or departments. We run our own client work on it every day.
Service desk & projects: tickets, recurring work, and Gantt and Kanban views
Client infrastructure & documentation: assets, credentials, licenses, and a knowledge base
Portals & time tracking: single sign-on, role-based visibility, and time reports that show where IT time goes
We work with clients across the country, remote by default and on-site when it matters, with the responsiveness of a partner who knows your organization.
The book
Keep Them on the Bus
Human-Centered Accountability Leadership
Leadership today is full of shortcuts. This book offers a calm, grounded alternative, written by an executive who has built teams from scratch, led through regulatory pressure, and paid the personal cost of doing the hard right thing.
Leadership isn't about moving people on and off the bus. It's about driving responsibly.
Whether you need a technology strategy, reliable IT support, stronger cybersecurity, custom software, or a look at HeartBridge or AlignIT Pro, we'd be glad to talk.
